Last Updated: October 2023
Welcome to Wana Fashion Shop! We are an online retailer dedicated to providing fashion lovers with high-quality and affordable clothing. Our product line includes a wide variety of fashionable items, ranging from the affordable $10 Summer Specials to the refined Missy collection.
Before using our website or making a purchase, please read these Terms & Conditions carefully. By accessing our website or making a purchase, you agree to be bound by these Terms & Conditions.
1. User Obligations and Responsibilities
As a user of Wana Fashion Shop, you agree to:
- Provide accurate, complete, and up-to-date personal information
- Maintain the confidentiality of your account information
- Be responsible for all activities that occur under your account
- Notify us immediately of any unauthorized use of your account
- Use our website for lawful purposes only
- Not attempt to interfere with or disrupt the security or functionality of our website
- Comply with all applicable laws and regulations
2. Product and Service Description
2.1 Product Range
Wana Fashion Shop offers a wide range of fashion products, including:
- $10 Summer Special Collection
- Accessories and hats
- Infant and toddler clothing (4β6X)
- Belts and embroidered designs
- Workwear denim collection
- Girls’ clothing
- Various types of jackets
- Multiple styles of jeans (low-rise, mid-rise, etc.)
- Jeans and pants
- Junior plus-size clothing
- Loungewear
- Missy collection (including Missy Petite)
2.2 Product Availability
We strive to maintain accurate inventory, but all products are offered on an βas availableβ basis. If an item is out of stock, we will notify you as soon as possible and offer a refund or replacement option.
2.3 Product Descriptions and Images
We make every effort to ensure that product descriptions and images are as accurate as possible. However, due to display differences between devices, actual colors may vary slightly from those shown on the website.
3. Order and Payment Terms
3.1 Order Processing
All orders are processed within 1β2 business days after payment confirmation. You will receive a shipping confirmation email with tracking information.
3.2 Payment Methods
We accept the following payment methods:
- Visa
- MasterCard
- JCB
- PayPal
All payments are processed through secure encryption. We do not store your full payment card details.
3.3 Pricing and Taxes
All prices are displayed in US Dollars ($). Prices may change at any time but will not affect already confirmed orders.
Customers are responsible for any applicable import duties, taxes, or customs fees.
3.4 Shipping Information
We offer the following shipping options:
- Standard Shipping β $12.95
- Carrier: DHL or FedEx
- Delivery time: 10β15 business days after shipment
- Includes full tracking information
- Free Shipping β Free for orders over $50
- Carrier: EMS
- Delivery time: 15β25 business days after shipment
- Includes basic tracking information
Please note: We ship worldwide except for some Asian countries and remote regions. Delivery times may vary during holidays or due to customs clearance.
4. Return and Exchange Policy
4.1 Return Window
You may request a return within 15 days after receiving your item(s).
4.2 Return Conditions
To qualify for a return, items must be:
- Unworn and unwashed
- With original tags attached
- Including all original packaging and labels
- Accompanied by proof of purchase (order confirmation or receipt)
4.3 Non-returnable Items
For hygiene and quality reasons, the following items are non-returnable:
- Hats (for hygiene reasons)
- Final sale items from the $10 Summer Specials
- Intimate apparel (unless defective)
- Items without original tags or packaging
4.4 Return Process
Our return process includes four simple steps:
- Submit a return request via email within 15 days after receiving your order
- Receive the return authorization number and shipping instructions within 24β48 hours
- Safely package and ship the item(s) back to us
- Receive your refund or exchange
4.5 Exchange Options
We offer the following exchange options:
- Size exchange: from our popular JEANS collection (low-rise, mid-rise, workwear denim)
- Style exchange: within the same category (e.g., jacket for jacket)
- Collection exchange: between Missy, Junior Plus, or LOUNGE wear
4.6 Refund Processing
After we receive and inspect your return:
- Refund processing time: 3β5 business days after receiving the return
- Refund method: original payment method
- Exchange processing: new items shipped within 2β3 business days
Important: Return shipping costs are the customer’s responsibility unless the item is defective. Original shipping fees are non-refundable. International returns may incur customs fees.
5. Intellectual Property
All content on the Wana Fashion Shop website, including but not limited to text, graphics, logos, button icons, images, audio clips, digital downloads, data compilations, and software, is the property of Wana Fashion Shop or its content providers and is protected by U.S. and international copyright laws.
Our trademarks, service marks, or trade names may not be used without our explicit written permission.
6. Limitation of Liability
To the maximum extent permitted by applicable law, Wana Fashion Shop shall not be liable for any indirect, incidental, special, consequential, or punitive damages, including but not limited to loss of profits, data, or other intangible losses, whether or not we have been advised of the possibility of such damages.
Our total liability, whether in contract, warranty, tort (including negligence), or otherwise, shall not exceed the amount paid for the product giving rise to the claim.
7. Privacy Policy
Your privacy is important to us. Our Privacy Policy explains how we collect, use, and protect your personal information when you visit our website or make a purchase. By using our website, you agree to the processing of your personal information in accordance with our Privacy Policy.
8. Governing Law
These Terms & Conditions and any disputes arising from or related to your use of our website shall be governed by and interpreted in accordance with U.S. law, without regard to its conflict of law provisions.
9. Changes to Terms
We reserve the right to update or modify these Terms & Conditions at any time. Any changes will take effect immediately upon being posted on the website. Your continued use of our website indicates your acceptance of these changes.
10. Contact Us
If you have any questions regarding these Terms & Conditions, please contact us:
Email: [email protected]
Response time: within 24β48 hours
Business hours: Monday to Friday, 9:00 AM β 6:00 PM (EST)
Address: Wana Fashion Shop, 1036 Russell Street, Boston, US 02110
